Introduction
The purpose of this Publication Scheme is to demonstrate our commitment to the Freedom of Information Act by publishing information about the Museum. In order to achieve this, the Museum has adopted the Information Commissioner’s approved model Publication Scheme.
We are currently working to improve access to a wide range of information, but if what you are looking for is not available on the website, or you require it in another format, please contact us.
Copyright
Information that is created by the Museum and included in this Publication Scheme may only be reproduced for the purposes of research or private study. Authorisation to otherwise reproduce material must be obtained from the copyright holder concerned and fees may be charged. If you have any questions concerning this, please contact the Museum.
Appeal and complaints procedure
If you are not happy with the reply to your request or the way your request has been handled by the National Army Museum, you are entitled to follow the appeal and complaints procedure. First you should seek an internal review conducted by the Museum. Requests for internal reviews should be directed to the Assistant Director (Operations). If you are still unhappy with the Museum’s response, you may seek an independent review from the Information Commissioner.
Further information or comments
If you would like further details on the Museum Publication Scheme, access to information, or have any comments about the Scheme, please contact the Records Officer.
The Publication Scheme will be reviewed on an annual basis or when the need arises.
Contents
- Who we are and what we do
- What we spend and how we spend it
- What are our priorities and how we are doing
- How we make decisions
- Our policies and procedures
- Lists and registers
- The services we offer
1. Who we are and what we do
Roles and responsibilities
Organisational structure
Trustees, management and senior staff
Locations and access arrangements
Contact details
Subsidiary bodies
2. What we spend and how we spent it
Funding agreement
- Financial Framework - Information Available on Request
Financial statements and budgets
Spending reviews, grants and donations and audit reports
Allowances and expenses
- Information Available on Request
Pay and grading
- Pay and Grading Structure - Information Available on Request
Procurement and tendering procedures, contracts available for public tender and contracts awarded
Financial statements for projects and events
Internal financial regulations
- Information Available on Request
3. What are our priorities and how we are doing
Strategic and annual business plan
Annual Report
Reviews of performance
Funding agreement reports
Visitor figures
Complaints procedure
4. How we make decisions
Senior level meetings
5. Our policies and procedures
Conduct of business
Provision of services
Recruitment and employment of staff
Customer service
Records management and personal data
Charging regimes and policies
Collection and collection care
6. Lists and registers
Asset register
Disclosure logs
Register of gifts and hospitality
- Gifts and Hospitality - Information Available on Request
Register of interests
- NAM Council members - Information Available on Request
7. The services we offer
Collections and research
Access arrangements
Exhibitions
Services and charges
Opportunities for volunteers
Educational Services
Publications
Advice and Guidance
Media releases
