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Technical Help

Last updated: 3 June 2011

If you encounter any problems or have any difficulties using this website, please have a browse through the help notes below to see if they provide a solution.

If you don't find an answer, please get in touch via our online contact form or by sending an email to website@nam.ac.uk

Adjusting text size

The website allows visitors to change the size of text using the settings in their browser.

If the text appears too big or too small, you can adjust the size by going to the 'View' menu at the top of your screen and then using the 'Zoom' or 'Text Size' options (depending on which browser you're using).

JavaScript

The website uses JavaScript to enhance certain aspects of its functionality - eg animated slideshows, menus, etc.

If JavaScript is not enabled on your browser you may miss out on some of these extra flourishes, but the core functionality and content will still be available to you (with the exception of video playback, see below).

The method for checking whether JavaScript is enabled varies from browser to browser:

Internet Explorer (Windows)

  • Go to the 'Tools' menu at the top of your screen
  • Select 'Internet Options'
  • Click the 'Security' tab
  • Make sure the 'Internet Zone' is selected and click the 'Custom Level' button
  • Look for 'Scripting', then 'Active Scripting' and make sure it is enabled

Safari (Mac)

  • Go to the Safari menu at the top of your screen
  • Select 'Preferences'
  • Click the 'Security' tab
  • Make sure the 'Enable JavaScript' option is ticked

Firefox (Windows)

  • Go to the 'Tools' menu at the top of your screen
  • Select 'Options'
  • Click the 'Content' tab
  • Make sure the 'Enable Javascript' option is ticked

Firefox (Mac)

  • Go to the Firefox menu at the top of your screen
  • Select 'Preferences'
  • Click on the 'Content' tab
  • Make sure the 'Enable JavaScript' option is ticked

Google Chrome (Windows)

  • Go to the 'Tools' icon at the top of your screen
  • Select 'Options'
  • Click 'Under the Hood'
  • Select 'Content Settings'
  • Make sure the 'Enable JavaScript' option is ticked

Google Chrome (Mac)

  • Go to the 'Tools' icon at the top of your screen
  • Select 'Preferences'
  • Click 'Under the Hood'
  • Select 'Content Settings'
  • Select 'JavaScript'
  • Make sure the 'Enable JavaScript' option is ticked

Videos

The website uses a combination of JavaScript and Adobe Flash Player to show video content. Most browsers will already have Adobe Flash Player installed and JavaScript enabled by default.

If you don't have Adobe Flash Player, you can download and install it for free from the Adobe website.

To check whether JavaScript is enabled on your browser, follow the relevant steps outlined above.

Information & Enquiries

Contact the General Enquiries desk: