Jobs
Become part of the Museum team
Deputy Front of House Manager
- Salary: £34,040pa (plus benefits)
- Contract type: Full-time, permanent appointment
- Location: Chelsea
Closing date: Friday, 17 April 2026
Interview date: w/c Monday, 27 April 2026
- Downloads: Job description (177KB) | Person specification (133KB)
We are seeking an exceptional Deputy Front of House Manager to work with Visitor Experience and Visitor Welcome & Retail Assistants to ensure the safe, welcoming and commercially focused operation of our Front of House services.
Working with the Front of House Manager, the role will lead the Front of House teams with a focus on visitor engagement and commercial activity. They will motivate and drive teams to achieve sales, key performance indicators and donation targets.
The successful candidate will contribute to the smooth day-to-day operation of the Museum, working calmly and effectively under pressure, and ensuring that the Museum’s mission, values and reputation are consistently delivered across all visitor touchpoints.
The role will require weekend working.
Details on how to apply can be found below.
Senior Front of House Assistant
- Salary: £30,090pa (plus benefits)
- Contract type: Full-time, permanent appointment
- Location: Chelsea
Closing date: Friday, 17 April 2026
Interview date: w/c Monday, 27 April 2026
- Downloads: Job description (173KB) | Person specification (151KB)
We are seeking to appoint an enthusiastic Senior Front of House Assistant, working across the Visitor Experience and Visitor Welcome & Retail Teams to ensure the safe, welcoming, engaging and commercially focused operation of our Front of House services.
The successful candidate will be integral to the achievement of sales, key performance indicators, donations and the delivery and continued development of our world-class visitor experience.
The role will require weekend working to a rota pattern.
Details on how to apply can be found below.
Chelsea Heritage Quarter: Trustee
Chelsea Heritage Quarter (CHQ) is seeking a Trustee with a professional qualification in, and senior level experience of, charity law in the culture/heritage/GLAM sector to support the CHQ Board.
There is an opportunity for the appointed Trustee to Chair the CHQ Board.
For further details about the role, and to find out how to apply, visit the Chelsea Heritage Quarter website.
Application process
Send your completed application form to hr@nam.ac.uk
Application guidance notes | Rewards and benefits
Reimbursement of reasonable travel expenses is available for all candidates attending an interview.
Please note we reserve the right to close a vacancy early if sufficient applications are received.
Due to the high volume of applications that we receive, we are unable to acknowledge receipt (unless specifically requested) or provide information on why an applicant has not been shortlisted.
Therefore, if you have not heard back from us within two weeks of the closing date, please assume that your application has been unsuccessful. However, we are grateful for the interest you have shown.
About our staff
The National Army Museum employs staff in all of the specialist areas relating to our collections, including Archives and Library, Curatorial and Research, Collections Care, Exhibitions, Learning and Public Programmes.
In addition, we have staff providing other services, including Commercial and Visitor Experience, Technical Services, Development Fundraising, Facilities, Finance and Administration, Human Resources, and Audiences and Communications.
The Museum employs around 100 members of staff in both full- and part-time positions, who are located either at the museum building in Chelsea or at our purpose-built storage and conservation facility in Stevenage. A team of volunteers supports our work.
