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Access to the Collection

Last updated: 2 September 2014

The National Army Museum is undertaking a major redevelopment project called Building for the Future. This will see the radical redevelopment of the Chelsea building which will require it to close on 30 April 2014 until 2016.

A number of services will also be limited during this period of time and access to the Collection may be constrained.

How can I access the Books and Archives collections?

From 1 September 2014 the public will be able to pre-order books, archives and journals at two locations:

  • Reading room at the London Metropolitan Archives (LMA)
  • Reading room at the National Army Museum, Stevenage

For details on viewing items at these locations please see below.

How can I access other items from the Collection?

From 1 September 2014 the public will be able to view items from the Collection at the National Army Museum's reading room in Stevenage. For details on viewing items please see below.

Please note: During the redevelopment project not all Collection items will be available to view.

Access to Books and Archives via London Metropolitan Archives

Making an order:

All requests to view Collection items at the LMA must be made via the NAM email account info@nam.ac.uk or over the phone with a member of NAM staff on 0207 730 0717, and are strictly by appointment only.

Requests must be at least ten days in advance of your planned visit. You must additionally register for an LMA History Card when you arrive at the site. All bookings to view NAM items at LMA will be conducted subject to their opening times and rules.

Information required:

When making your appointment you must provide the accession numbers for the material you wish to view. These can be found by searching on our Online Inventory:

Viewing:

Once ordered, items will available to view in LMA’s reading room in Farringdon four days a week and one Saturday every month. Details can be found on LMA’s website.

Please note: You will not be able to purchase scans and/or photocopies of items from the Collection using the LMA service.

Some fragile collections will not be suitable for transport to LMA and will only be available to view at Stevenage. This includes the photographic collection and a selection of archives. Readers will be informed at the time of booking if an item cannot be viewed at LMA.

Location: 40 Northampton Rd, Clerkenwell, London EC1R 0HB
www.cityoflondon.gov.uk

Access to Collection via National Army Museum, Stevenage

Making an order:

All requests to view Collection items must be made via the NAM email account info@nam.ac.uk or over the phone with a member of NAM staff on 0207 730 0717. Requests must be made at least ten days in advance of your planned visit, and are strictly by appointment only.

Existing readers will need to bring their NAM Reader’s Ticket with them. New readers must bring a form of photo ID and proof of current address in order to obtain a reader’s ticket (eg driving licence, passport, utility bill, etc).

If a car parking space is required, this must be booked at the same time as making the appointment.

Information required:

When making your appointment you must provide the accession numbers for the material you wish to view. These can be found by searching on our Online Inventory:

Viewing:

Appointments are offered on Thursdays only. They will be made on a first come, first served basis and will be available between 9.30am and 4.45pm only. We recommend booking early to avoid disappointment as the site can only accommodate a limited number of users.

You will be able to purchase scans and/or photocopies of items from our Collection, subject to standard copyright laws.

Location: 2 Caxton Way, Stevenage, Herts, SG1 2DF

Please note: There is no lunch-room space for visitors to bring their own packed lunches. Therefore, all food will need to be consumed off-site. The nearest place to buy food and drink is a short walk away.

Photocopying

A photocopy service is available to researchers at Stevenage, although larger quantities may need to be posted later. Items that cannot be photocopied include:

  • Items over 100 years old
  • Photographs, prints and drawings
  • Delicate or fragile items (at staff discretion)
  • Items with unsuitable bindings (at staff discretion)
  • Items with copyright restrictions

Photocopy charges:

  • A4 - 36p per sheet
  • A3 - 46p per sheet

Please note: Although digital photography by researchers is not permitted, an imaging service is available for items too old or delicate to photocopy. Copies of photographs can be obtained from our Picture Library.

Other ways to access the Collection

Access to selected items from the Collection of the National Army Museum is provided free of charge through online resources including our Online Collection. We also host a range of online exhibitions that highlight the role of the British Army, presenting many aspects of the Museum’s fascinating Collection.

You can also see the National Army Museum's Collection through a programme of special displays, events and education programmes taking place around the country. See our What’s On section for further details.

The Museum meets its obligations to provide information about the Collection under the terms of the Freedom of Information Act 2000, but where certain costs are incurred the Museum is entitled to make a charge.

Loans

For information about borrowing items from the Collection, please visit our Guide to Borrowing from the National Army Museum.

Enquiries about the Collection

Where information is not already available, enquires about the Museum's Collection can be sent to info@nam.ac.uk. Enquiries will be answered in order of receipt within 20 working days, as required by the Freedom of Information Act 2000. Further information can be found on our Research Enquiries page.

Disability access

If you have a disability or specific access requirement, please make this clear in your initial enquiry so that your needs can be met or reasonable adjustments can be made where possible.

There are two disabled parking bays available in the car park at the Stevange site and ramped access to the main entrance and ground floor where items may be viewed. Also on the ground floor are two accessible toilets.

Information & Enquiries

Contact the General Enquiries desk: