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Access to the Collection

Last updated: 18 October 2013

Access to selected items from the Collection of the National Army Museum is provided free of charge through permanent galleries, a programme of special displays, events and education programmes.

The Collection is moving

The National Army Museum is undertaking a major restructure of its Collection storage. This means that there will be a reduced level of public access from September 2013. This service, which is offered free of charge, will still be available, however users should note some restrictions will be in place.

This programme of work forms part of the Museum’s ongoing Conservation Management Strategy to ensure the long-term safekeeping of the Collection and will run from September 2013 to September 2014.

Collections currently affected

Those looking to access the Collection through the Museum’s Templer Study Centre will find the following collections unavailable:

  • Prints, Drawings and Miniatures

Some disruption may also be experienced when accessing the following collections:

  • Archives
  • Photographs
  • Maps
  • Film and Sound (access will become more restricted from 7 November 2013)
  • Books
  • Journals (access will become more restricted from 7 November 2013)

Any requests for items submitted before 24 September 2013 will still be processed. If you are unsure about the status of the item you are requesting please email info@nam.ac.uk or call 0207 881 2471.

This is part of the Museum’s major Building for the Future project, which will see the transformation of the Chelsea site to provide visitors with an enhanced museum experience.

Three-dimensional material

Three-dimensional material remains unaffected by the move. Requests for access to three-dimensional items that are not on display can be made by emailing info@nam.ac.uk. Please give at least two weeks' notice of when you would like to see them.

Much of the Collection is housed at the Museum's outstation at Stevenage (Hertfordshire). Visitors may be asked to view items at this site, which is 33 miles from Chelsea.

The Museum meets its obligations to provide information about the Collection under the terms of the Freedom of Information Act 2000, but where certain costs are incurred the Museum is entitled to make a charge.

Loans

For information about borrowing items from the Collection, please visit our Guide to Borrowing from the National Army Museum.

Enquiries about the Collection

Where information is not already available, enquires about the Museum's Collection can be sent to info@nam.ac.uk. Enquiries will be answered in order of receipt within 20 working days, as required by the Freedom of Information Act 2000. Further information can be found on our Research Enquiries page.

Disability access

If you have a disability or specific access requirement, please make this clear in your initial enquiry so that your needs can be met or reasonable adjustments can be made where possible.

NAM Chelsea - Templer Study Centre

The Templer Study Centre is located on the Lower Ground Floor of the Museum, next to the Lecture Theatre. You can access the Templer Study Centre via the platform lift from the Ground Floor (main entrance level) and Lower Ground Floor (car park level). An induction loop has been installed in the Templer Study Centre.

NAM Stevenage

There are two disabled parking bays available in the car park and ramped access to the main entrance and ground floor where items may be viewed. Also on the ground floor are two accessible toilets.

Information & Enquiries

Contact the General Enquiries desk: