Last updated: 5 July 2011
General enquiries can be made via our online contact form or by sending an email to info@nam.ac.uk
If you are researching the military career of a relative, please first have a look at our Family History page.
Specific enquiries about the Museum's Collection and requests for access to three-dimensional items that are not on display should be made to the relevant curatorial department:
If your enquiry relates to private, regimental or business papers, photographs, film or audio recordings, please contact:
If your enquiry relates to artillery, badges, equipment, firearms, orders and medals, swords, uniforms or vehicles, please contact:
If your enquiry relates to paintings, miniatures, sculpture, silver, ceramics or decorative art, please contact:
If your enquiry relates to regimental or campaign histories, military biographies, Army Lists or other Crown publications, please contact:
Please remember to include your postal address on all enquiries to allow for the prompt dispatch of material, if appropriate. Please also bear in mind that the Museum receives a large number of enquiries, so it may not be possible to respond immediately. All enquiries, in whatever form, are dealt with in the order of their receipt.
Please note: Museum staff are not permitted to give valuations. These may be obtained instead from an auction house or a specialist dealer.
The Museum may lend artefacts only to Registered (or the equivalent) museums for Special Exhibitions, for a maximum period of a year and subject to specific Conditions of Loan.
Copy photographs of items in the Collection can be supplied, providing that copyright of the image is held by the Museum. Please visit our Picture Library for more information.