We welcome your questions about our collections and operations or requests for advice on general topics relating to the British Army.
Due to financial pressures on the National Army Museum as a result of the Covid-19 pandemic, our capacity to respond to individual enquiries has now been significantly reduced. As a result, we are no longer able to reply to enquiries that are not directly related to the Museum’s collections. In the future, we hope to reintroduce an enquiry service, which will be chargeable.
We continue to encourage enquirers to book to see our library and archive collections through the Templer Study Centre in Chelsea, or for our other collection types at our Collections Centre in Stevenage.
If your enquiry is about the National Army Museum, its operations, events or activities, please contact email@example.com.
If you're looking for information and advice on the Army, conducting research or exploring your family history, please contact our Templer Study Centre at firstname.lastname@example.org.
If you wish to offer items to the National Army Museum, please complete our Donation enquiry form.
We receive a lot of enquiries and it is not always possible to respond immediately. We try to answer all enquiries in the order in which they were received, and within 20 working days where possible.
We consider external requests for the loan of our collection items. These should come from registered and or accredited institutions, and must adhere to our Conditions of Loan.
If you believe your enquiry to be a Freedom of Information request, please clearly label it as such and outline why you believe this is the case.