Enquiries

The National Army Museum offers a free enquiry answering service.

We welcome your questions about our collections and operations or requests for advice on general topics relating to the British Army.

Reduced capacity

Due to financial pressures on the National Army Museum as a result of the Covid-19 pandemic, our capacity to respond to individual enquiries has now been significantly reduced. As a result, we are no longer able to reply to enquiries that are not directly related to the Museum’s collections. In the future, we hope to reintroduce an enquiry service, which will be chargeable.

We continue to encourage enquirers to book to see our library and archive collections through the Templer Study Centre in Chelsea, or for our other collection types at our Collections Centre in Stevenage.

How to research our collections

General enquiries

If your enquiry is about the National Army Museum, its operations, events or activities, please contact info@nam.ac.uk.

Research enquiries

If you're looking for information and advice on the Army, conducting research or exploring your family history, please contact our Templer Study Centre at info@nam.ac.uk.

Donation enquiries

If you wish to offer items to the National Army Museum, please complete our Donation enquiry form.

Enquiries policy

We receive a lot of enquiries and it is not always possible to respond immediately. We try to answer all enquiries in the order in which they were received, and within 20 working days where possible.

Read our Enquiries policy in full

Loan requests

We consider external requests for the loan of our collection items. These should come from registered and or accredited institutions, and must adhere to our Conditions of Loan.

Loan Requests