Jobs

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Transformed through a £23.75 million investment, the Museum’s mission is to connect people with the British Army and its soldiers. Through five new galleries the public can explore what it’s like to be a soldier, why we fought in conflicts (past and present), and discover British society’s sometimes conflicted relationship with the Army.

Retail and Admissions Manager

Closing date: 26 August 2018

We are seeking to appoint a Retail and Admissions Manager who will maximise income through our commercial activities including Visitor Welcome, Cloakroom, Museum Shop, Play Base (Early Years facility) and its associated Birthday Party offer.

Through effective planning and sales awareness, you will be responsible for leading on, driving and achieving sales and KPI targets across all commercial activities and ensuring that that the Museum’s mission, vision and values are delivered holistically across all visitor touch points.

Job description 52KB) | Person specification (29KB) | Application form (89KB)

Retail and Admissions Supervisors

Closing date: 26 August 2018

We are seeking to appoint Retail and Admissions Supervisors who will support the Retail and Admissions Manager to maximise income through our commercial activities including Visitor Welcome, Cloakroom, Museum Shop, and Play Base (Early Years space) and associated Birthday Party offer.

Job description (45KB) | Person specification (34KB) | Application form (89KB)

Visitor Experience Supervisors

Closing date: 26 August 2018

We are seeking to appoint Visitor Experience Supervisors who will support the Museum’s Management Team in providing a world-class visitor experience for the Museum’s visitors by overseeing the public interface, building upon and delivering the Museum’s visitor experience across the Museum gallery teams, and ensuring that the Museum’s mission and values are delivered holistically across all visitor touch points.

Job description (46KB) | Person specification (31KB) | Application form (89KB)

Part-time Merchandising Assistant

Closing date: 26 August 2018

We are seeking to appoint a Merchandising Assistant who will implement the most effective method of stock management to maximise sales and minimise costs. This will involve accurately using reports to forecast volume requirements, monitoring stock levels, managing replenishment and placing purchase orders. It will be essential to build strong supplier relationships while monitoring efficiencies and managing the internal EPOS system.

Job description (47KB) | Person specification (30KB) | Application form (89KB)

Application process

Send your completed application form to hr@nam.ac.uk

application form (word) application form (pdf)

Due to the high volume of applications that we receive, we are unable to acknowledge receipt (unless specifically requested) or provide information on why an applicant has not been shortlisted.

Therefore, if you have not heard back from us within two weeks of the closing date, please assume that your application has been unsuccessful. However, we are grateful for the interest you have shown.

Application guidance notes Rewards and benefits

The National Army Museum employs staff in all of the specialist areas relating to our collections: Curatorial and Collections Management, Digital, Exhibitions and Interpretation, Learning, Photography and Image Library, and Public Programmes.

In addition, we have staff providing other services including Commercial and Visitor Experience, Computer and Technical Services, Development Fundraising, Facilities, Finance and Administration, Human Resources, Marketing and Communications, and Records Management.

The Museum employs around 80 members of staff in both full and part-time positions, who are located either in the Museum at Chelsea, or at our purpose-built storage and conservation facility at Stevenage. A team of volunteers supports our work.

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"First time @NAM_London today. Thoroughly enjoyed it. Thought the presentation & interpretation made the subject accessible..."