• 10.00am - 5.30pm
  • FREE
  • Chelsea, London
  • 10.00am - 5.30pm
  • FREE
  • Chelsea, London


A member of the National Army Museum's Visitor Experience team

The National Army Museum has a mission to tell the story of our Army and the people who have served in it. Through our galleries and our innovative exhibition and events programme, the public can explore what it's like to be a soldier, find out why we fought in conflicts (past and present), and discover the impact the Army has had on our society.

Facilities Officer

  • Salary: £31,550pa (plus benefits)
  • Contract type: Full-Time, Permanent Appointment
  • Location: London
  • Closing date: Friday, 21 June 2024, 5.00pm
  • Interview date: Tuesday, 2 July 2024
  • Downloads: Job description (120KB) / Person specification (124KB)

We are seeking to appoint a Facilities Officer to join our team. The post-holder will assist in delivering both hard and soft facilities management functions across the National Army Museum estate. The post-holder will have some experience in general construction and maintenance and will be integral in delivering the building, mechanical and electrical planned maintenance programme. The post-holder will act as the focal point for the day-to-day management of all health and safety, facilities-related and security aspects of the Museum’s operations.

Summer Placement: Visitor Experience Assistants

  • Salary: National Minimum Wage
  • Contract type: Summer Placement
  • Location: London
  • Closing date: Sunday, 9 June 2024, 12.00pm (noon)
  • Interview date: Wednesday, 19 June 2024
  • Downloads: Job description (88KB)

This is a unique opportunity for experienced professionals to join a passionate and committed team to develop and deliver the Museum’s visitor experience operations.

To work as part of the Visitor Experience and Operations Team to deliver a welcoming, engaging and memorable visit to all our visitors. Your role will be integral to telling the story of Our Army through our collections within the galleries, the delivery and continued development of our world-class visitor experience and key in ensuring our Museum is safe and secure for our visitors.

We are looking for people who are customer-focused, pro-active in engaging with our visitors, confident talking passionately about our collection. These roles would suit those with experience of, or an interest in customer service/visitor experience as well as a knowledge and passion for military history.

2 x 4-day-a-week positions available (including weekends). Flexible working options can be discussed at interview. Full induction and training will be provided.

Regimental Museums and Partnerships Officer

  • Salary: £34,310pa (plus benefits)
  • Contract type: Full-Time, Permanent Appointment
  • Location: London
  • Closing date: Friday, 31 May 2024, 5.00pm
  • Interview date: Monday, 10 June 2024
  • Downloads: Job description (96KB) / Person specification (100KB)

We are seeking to appoint a Regimental Museums and Partnerships Officer to join our team. The post-holder will support the Regimental and Corps Museum’s Networks and Associations around the UK and assist with the development of the Museum’s support to the Army’s international engagement, along with other National Army Museum international partnership initiatives.

The successful candidate will lead on the delivery of training and event programmes, assist with the advisory service, and participate in the regional networks.

Working with Regimental Museums offers a myriad of opportunities and challenges. If you have excellent administrative skills coupled with presentation capabilities and an interest in the British Army, we would love to hear from you.

Application process

Send your completed application form to hr@nam.ac.uk

Reimbursement of reasonable travel expenses is available for all candidates attending an interview.

Please note we reserve the right to close a vacancy early if sufficient applications are received.

Due to the high volume of applications that we receive, we are unable to acknowledge receipt (unless specifically requested) or provide information on why an applicant has not been shortlisted.

Therefore, if you have not heard back from us within two weeks of the closing date, please assume that your application has been unsuccessful. However, we are grateful for the interest you have shown.

The National Army Museum employs staff in all of the specialist areas relating to our collections: Curatorial and Collections Management, Digital, Exhibitions and Interpretation, Learning, Photography and Image Library, and Public Programmes.

In addition, we have staff providing other services including Commercial and Visitor Experience, Computer and Technical Services, Development Fundraising, Facilities, Finance and Administration, Human Resources, Marketing and Communications, and Records Management.

The Museum employs around 80 members of staff in both full and part-time positions, who are located either in the Museum at Chelsea, or at our purpose-built storage and conservation facility at Stevenage. A team of volunteers supports our work.

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"First time @NAM_London today. Thoroughly enjoyed it. Thought the presentation & interpretation made the subject accessible..."