• 10.00am - 5.30pm
  • FREE
  • Chelsea, London
National Army Museum
  • 10.00am - 5.30pm
  • FREE
  • Chelsea, London

Jobs

A member of the National Army Museum's Visitor Experience team

A member of the National Army Museum's Visitor Experience team

The National Army Museum has a mission to tell the story of our Army and the people who have served in it. Through five thematic galleries and our innovative exhibition and events programme, the public can explore what it's like to be a soldier, find out why we fought in conflicts (past and present), and discover the impact the Army has had on our society.

Facilities Assistant

  • Salary: £25,388pa (plus benefits)
  • Contract type: Permanent appointment, full-time
  • Location: London
  • Closing date: 13 June 2022, 12.00pm (noon)
  • Interview date: 22 June 2022
  • Downloads: Job description (107KB) / Person specification (51KB)

We are seeking to appoint a Facilities Assistant to join our passionate and dedicated team. This is a unique opportunity for an enthusiastic and proactive Facilities Assistant to support the day-to-day operations of the National Army Museum’s facilities operations.

The successful candidate will have some experience in using hand tools and equipment and will be integral in supporting the delivery of events and the Museum's activities. They must be a team player, enthusiastic, personable and motivated, the successful candidate will relish the opportunity to make a positive contribution and further develop their skills and knowledge.

Visitor Experience Assistants

2 days a week working weekends only

  • Salary: London Living Wage
  • Contract type: Part-time, permanent appointment
  • Location: London
  • Closing date: 8 June 2022, 12.00pm (noon)
  • Interview date: 16 June 2022
  • Downloads: Job description (107KB) / Person specification (51KB)

To work as part of the Visitor Experience (VE) and Operations Team to deliver a welcoming, engaging and memorable visit to all of our visitors. Your role will be integral to telling the story of Our Army through our collections within the galleries and the delivery and continued development of our world-class visitor experience.

We are looking for people who are customer-focused, pro-active in engaging with our visitors, confident talking knowledgably and passionately about our collection and ensuring our visitors have an enjoyable, safe and secure visit.  There is also a requirement to act as the initial point of contact for general and telephone enquiries on a rota basis.

Please note: This vacancy may close early if sufficient applications are received.

Events Assistant - Venue Hire

  • Salary: £25,388pa (plus benefits)
  • Contract type: Permanent appointment, part-time (30 hours)
  • Location: London
  • Closing date: 6 June 2022, 12.00pm (noon)
  • Interview date: 14 June 2022
  • Downloads: Job description (149KB) / Person specification (104KB)

We are seeking an Events Assistant to join our passionate and dedicated team. This is a role in which you will be the initial point of contact for all corporate and Army event hire enquiries. The successful candidate will manage and co-ordinate event hire enquiries and use exceptional communication skills; to engage clients, ensuring that our reputation is maintained, whilst generating income opportunities.

The successful candidate will have at least six months' experience in an events, hospitality or customer facing operation, be highly organised, able to multi-task, be a team player, enjoy interacting with clients, have a positive outlook and will be a hands-on support in the planning, co-ordination and set-up of events.

Enthusiastic, personable and motivated, the successful candidate will be keen to step up, able to confidently take on responsibility and relish the opportunity to make a positive contribution and further develop their skills and knowledge.

Membership and Public Programme Support

  • Salary: £25,388pa (plus benefits)
  • Contract type: Permanent appointment, full-time
  • Location: London
  • Closing date: 6 June 2022, 12.00pm (noon)
  • Interview date: 9 June 2022
  • Downloads: Job description (96KB) / Person specification (68KB)

We are seeking to appoint a Membership and Public Programme Support who will be responsible for the general support, administration, delivery and production of the Membership and Public Programme.

Working with the Head of Public Programmes, the successful candidate will help keep accurate and up-to-date Members records. This role will also support the wider Public Programme Team with the day-to-day running of the department and assisting with the delivery of the Membership and Public Programme events, including the Chelsea History Festival.

Summer Placement: Social Media Support (Chelsea History Festival)

  • Salary: National Minimum Wage
  • Location: London
  • Closing date: 6 June 2022, 12.00pm (noon)
  • Interview date: 10 June 2022

An exciting opportunity has arisen within the Chelsea History Festival team to deliver and support social media in the run-up and during the Chelsea History Festival.

The Chelsea History Festival launched in September 2019, a joint endeavour between the National Army Museum, Royal Hospital Chelsea and The Chelsea Physic Garden.

The festival is a celebration of history in the heart of London. A vibrant and engaging atmosphere with a mix of talks from leading historians and authors combined with performances, activities and living history brings history to life.

The ideal candidate(s) will have experience of, and a passion for using social platforms to create engaging and exciting content to drive engagement, be a great team player and have excellent communication skills. An interest in history and an enthusiasm to convey this through content is a must.

This is a real chance to get creative and help shape and grow the channels to support this year’s exciting programme. The role would involve:

  • Maintaining and developing digital presence across social media platforms, creating content, copywriting and scheduling content.
  • Monitoring social media accounts, responding to enquiries.
  • Content creation, e.g. video/photo editing, basic graphic design using Canva.
  • Edit and publish the Festivals e-newsletter, both to engage audiences and drive tickets sales.

The timings and duration of all placements can be flexible to suit applicants' study/term times. Full induction and training will be provided.

Summer Placement: Membership and Programme Support

  • Salary: National Minimum Wage
  • Location: London
  • Closing date: 6 June 2022, 12.00pm (noon)
  • Interview date: 10 June 2022

An opportunity has arisen within the Public Programme and Membership team to support the administration of the Membership scheme.

The ideal candidate will be a great team player who has excellent MS Office skills and attention to detail. This role would suit those with experience in customer service and looking to develop their skills in a museum environment.

As part of this role you will be required to:

  • To review, approve and process Membership applications.
  • Keep up-to-date records of Members by reviewing the membership files.
  • Monitor the membership inbox, responding to or escalating enquiries where appropriate.

The timings and duration of all placements can be flexible to suit applicants' study/term times. Full induction and training will be provided.

Application process

Send your completed application form to hr@nam.ac.uk

application form (word)

Due to the high volume of applications that we receive, we are unable to acknowledge receipt (unless specifically requested) or provide information on why an applicant has not been shortlisted.

Therefore, if you have not heard back from us within two weeks of the closing date, please assume that your application has been unsuccessful. However, we are grateful for the interest you have shown.

Application guidance notes Rewards and benefits

The National Army Museum employs staff in all of the specialist areas relating to our collections: Curatorial and Collections Management, Digital, Exhibitions and Interpretation, Learning, Photography and Image Library, and Public Programmes.

In addition, we have staff providing other services including Commercial and Visitor Experience, Computer and Technical Services, Development Fundraising, Facilities, Finance and Administration, Human Resources, Marketing and Communications, and Records Management.

The Museum employs around 80 members of staff in both full and part-time positions, who are located either in the Museum at Chelsea, or at our purpose-built storage and conservation facility at Stevenage. A team of volunteers supports our work.

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"First time @NAM_London today. Thoroughly enjoyed it. Thought the presentation & interpretation made the subject accessible..."