Jobs

20170728_1319_nam_slice.jpg

Transformed through a £23.75 million investment, the Museum’s mission is to connect people with the British Army and its soldiers. Through five new galleries the public can explore what it’s like to be a soldier, why we fought in conflicts (past and present), and discover British society’s relationship with the Army.

Collections Development and Review Curator

Closing date: 9 November 2018, 12 noon

This is a fantastic opportunity for an experienced museum or heritage professional to join our team and work with the Museum's collections to help achieve the Collections Development Policy, initially working with a focus on the Museum's outstanding collections of Uniform, Badges and Medals.

As well as acquisition, this will include revisiting collections and research projects, which emerge from collecting activity. This work will enhance the range, shape, and understanding of the topics and subjects that they cover. The projects will provide content outputs, helping facilitate public access and enjoyment of the Museum's collections.

The ideal candidate will have experience of collections development and review work, a demonstrable knowledge of contemporary army developments and knowledge of the museum or wider heritage sector.

Job description (45KB) | Person specification (26KB) | Application form (89KB)

Retail and Admissions Supervisors

Closing date: 28 October 2018, 5pm

We are seeking to appoint a full-time and a weekend Supervisor to join a passionate and dedicated team and assist the Retail and Admissions Manager in efficiently managing the day-to-day operation of the welcome desk, shop, soft play space and associated birthday party offer. This is a customer facing role which involves leading by example to coach and develop the team to ensure they are motivated and possess the right skills to deliver world class visitor experience whilst also achieving sales targets and key performance indicators. 

The successful candidates will have significant supervisory experience in a retail, museum or similar setting.  You must be a team player, with exceptional operational and people management skills, have a positive outlook and be willing to learn.  

This is an opportunity for an experienced supervisor who is keen to gain exposure to a variety of skills across front of house and commercial activity, in a museum environment.

Job description (34KB) | Person specification (26KB) | Application form (89KB)

Part-time Visitor Experience Supervisor

Closing date: 28 October 2018, 5pm

We are seeking to appoint a part-time Visitor Experience Supervisor (weekends) to join a passionate and dedicated team who will support the Museum’s Management Team in providing a world class visitor experience for the Museum’s visitors.

They will do this by overseeing the public interface, building upon and delivering the Museum’s visitor experience across the Museum gallery teams, and ensuring that the Museum’s mission and values are delivered holistically across all visitor touch points.

Proven team leader experience in a customer/visitor services operation, with the ability to successfully supervise and support a diverse team of staff and volunteers is essential.

Job description (34KB) | Person specification (26KB) | Application form (89KB)

Part-time Merchandising Assistant

Closing date: 28 October 2018, 5pm

We are seeking to appoint a part-time Merchandising Assistant (20 hours per week, across 4 or 5 days) who will implement the most effective method of stock management to maximise sales and minimise costs. This will involve accurately using reports to forecast volume requirements, monitoring stock levels, managing replenishment and placing purchase orders.  It will be essential to build strong supplier relationships whilst monitoring efficiencies and managing the internal EPOS system.

Experience of stock control, including an understanding of stock and sales management is essential.

Job description (34KB) | Person specification (26KB) | Application form (89KB)

Visitor Welcome and Retail Sales Assistants

Closing date: 28 October 2018, 5pm

We are seeking full and part-time Visitor Welcome and Retail Sales Assistants to join a passionate and dedicated team. These are key roles in ensuring that the Museum delivers world class, welcoming and engaging service at our welcome desk and family focussed early years soft play space. You will also drive sales by utilising exceptional selling skills in our shop helping the Museum achieve its sales targets.

The successful candidates will have retail experience, be team players, enjoy interacting with visitors, have a positive outlook and possess an understanding of how to apply selling skills to drive sales and key performance indicators.  

Job description (34KB) | Person specification (26KB) | Application form (89KB)

Application process

Send your completed application form to hr@nam.ac.uk

application form (word) application form (pdf)

Due to the high volume of applications that we receive, we are unable to acknowledge receipt (unless specifically requested) or provide information on why an applicant has not been shortlisted.

Therefore, if you have not heard back from us within two weeks of the closing date, please assume that your application has been unsuccessful. However, we are grateful for the interest you have shown.

Application guidance notes Rewards and benefits

The National Army Museum employs staff in all of the specialist areas relating to our collections: Curatorial and Collections Management, Digital, Exhibitions and Interpretation, Learning, Photography and Image Library, and Public Programmes.

In addition, we have staff providing other services including Commercial and Visitor Experience, Computer and Technical Services, Development Fundraising, Facilities, Finance and Administration, Human Resources, Marketing and Communications, and Records Management.

The Museum employs around 80 members of staff in both full and part-time positions, who are located either in the Museum at Chelsea, or at our purpose-built storage and conservation facility at Stevenage. A team of volunteers supports our work.

Explore further

Join the conversation

"First time @NAM_London today. Thoroughly enjoyed it. Thought the presentation & interpretation made the subject accessible..."