The National Army Museum encourages access to its stored collections through the viewing room at its storage facility in Stevenage. Access is free and by prior appointment only.
Owing to the Covid-19 situation, access is currently restricted to Thursdays and Fridays only, 10.00am to 12.30pm and 2.00pm to 4.00pm.
Requests must be made at least ten working days in advance and can be accommodated subject to availability.
Researchers can only view up to eight items in each session. Exceptions may be made for groups of medals, badges, and prints and drawings at our discretion. Extra items cannot be requested during the research visit. All requests for material must be made in advance of the booked viewing appointment.
Please include the collections inventory description and provide object numbers when making a request.
If you have any special needs, please include your access requirements at the point of request, so we can ensure your needs are met.
These terms and conditions govern your access to and any use you wish to make of objects.
By using the viewing room, you agree to comply with these terms of access:
- To ensure the safety and security of our collections, all coats, bags and laptop bags must be left in the lockers provided outside the viewing room. A transparent bag may be used for laptops, pencils and notebooks.
- Researchers may only use pencils and laptops for study in the viewing room.
- No food or drink (including bottled water) is allowed in the viewing room.
- Researchers must not bring in material considered historical militaria like those held in the National Army Museum collection. Historical books may be brought in, but must be declared to staff upon arrival.
- Mobile phones are permitted, but must be left on silent. Headphones may be used, but at a volume inaudible to others.
- Readers should treat the viewing room, staff and fellow readers with respect always.
Covid-19 safety measures
In line with government guidance, we have made the following additions to our terms of access in order to ensure the safety of you and our staff during your visit:
- Public Health England guidelines must be followed where possible (for example, facing the same way, wearing appropriate PPE, etc).
- Researchers should not come to the site if they feel unwell.
- Researchers and staff must wear a face covering at all times while in the viewing room.
- Researchers will be encouraged to wash their hands upon arrival to the site, and to wear gloves (which we will provide) to handle objects.
- A toilet will be allocated for researchers in order to limit the potential for infection to staff or other members of the public.
- A confirmation email will be required the day before visiting.
- Parking spaces will be made available should researchers wish to avoid using public transport.